An industry protocol to streamline the IVA process was introduced on 25 January 2008. The Protocol provides for a straight forward consumer IVA which is recognised by the majority of mainstream lenders and the British Banking Association.
Where possible, X-debt uses the Protocol Terms and Conditions for consumer IVAs but in certain circumstances, for example where the case is a self employed case, complex or fails outside of the scope of the Protocol, those cases will not be Protocol compliant.
However, even if a case if not Protocol compliant, IVAs can still use all or some of the Protocol Standard Conditions. Each IVA will have its own set of Standard Conditions as these have changed from time to time. A client or authorised creditor can request a copy in writing of the client’s signed Standard Terms and Conditions.
Details of the IVA Protocol Terms can be found at on The Insolvency Service Website here
The current Protocol Standard Conditions used by X-debt for Protocol cases can be accessed here
Standard Conditions which may have been used for cases from 1 March 2013 to 1 September 2016 can be accessed here
Standard Conditions used by X-debt for non-Protocol cases can be accessed here